We make every effort to ensure that your order is delivered on time, but unfortunately we cannot guarantee delivery will not be affected by events outside our control, including but not limited to COVID-19. Under these circumstances, delivery/shipping charges will not be refunded.
We are currently unable to ship some large/heavy items. In the instance we are not able to ship your item, it will be cancelled and we will notify you.
Unfortunately we are not able to deliver to the areas not serviced by Canada Post, DHL, Fedex and any other service used by us from time to time.
In case of shipping to Canadian Northwestern Territories and/or similar and/or remote locations anywhere in the world as ascertain by the courier company used to deliver your order, including but not limited to P.O. Box addresses, orders/shipping shall be subject to pre-authorization due to shipping constraints. In case of orders being shipped to such locations, we are unable to commit any delivery time frame being dependent on the service levels provided by the courier company.
All order are subject to customs duties and taxes as and where applicable. Custom duties and Taxes are to be paid by the customers and are non returnable/refundable in any case whatsoever.
Products are shipped from various locations all over the world including Canada, US and Pakistan. We reserve the right to ship the order(s) which we believe are most efficient.